Contact us

If you can't find the answer or would like to talk to an advisor, please email i[email protected] or call our reservations department on +44 (0) 20 77 400 400.

If you have a 3rd party gift voucher that you want to redeem, please contact + 44 (0) 203 876 1578.

The reservations office is open as follows:  
Monday to Friday: 09.00am to 5.00pm

For private hires please email [email protected] - please be advised that the private hire team work Monday-Friday's only.

Thamesjet UK Inbound Partner 2018 Visit England Quality Assured Passenger Boat The 2018 Group Travel Awards